Our commitment is to respect and protect the privacy of our customers. This Privacy Policy provides detailed information on how we collect, use, store, and protect your personal data when you interact with our website, services, and products. Your use of our website indicates your acceptance of this Privacy Policy.

Data Collection
Account Registration: When you create an account on Haryana Hoops, we collect your name and phone number. This information facilitates personalized account management and customer support.
Order Processing: For each order, we require additional information such as your billing and delivery addresses, email address, and phone number. This is crucial for order confirmation, payment processing, and delivery.

Use of Your Information
Order Fulfillment: Your information is used to execute transactions, process payments, and ensure the delivery of purchased items. This includes sending you notifications regarding order status and shipment.
Customer Support: We use your contact details to communicate with you regarding any queries or issues that arise during your interaction with our services.
Marketing and Promotions: With your consent, we use your phone number to send promotional messages and offers through WhatsApp. You have the option to opt out of these communications at any time.

Sharing of Information
Logistics Partners: We share necessary order details with logistic provider to facilitate shipping and delivery.
Payment Processors: PhonePe receives your phone number to uniquely identify transactions. This helps in preventing fraud and ensuring a secure payment process.

Data Security
We implement robust security measures to protect your personal information. This includes:

Encryption: Encrypting data during transmission and at rest
Access Control: Limiting access to your information to employees and partners who need it to perform their job functions.
Secure Servers: Utilizing secure servers and deploying firewalls to protect against unauthorized access.

Cookies and Tracking Technologies
We use cookies to improve site functionality and user experience, such as:

Session Management: Keeping you logged in and maintaining your shopping cart.
Site Preferences: Remembering your settings and preferences.

User Rights
Access and Update: You can view and update your personal information at any time via your account settings.
Account Deletion: Should you choose to stop using our services, you can request account deletion by contacting our support team, albeit the account information will be retained for one year post inactivity before deletion for compliance and operational needs.

Legal Basis for Processing
We process your data based on the necessity to fulfill our contractual obligations to you, comply with legal requirements, and our legitimate business interests.

Changes to This Policy
We reserve the right to modify this policy at any time. Changes will be posted on our website and the effective date will be updated. We encourage you to review the policy periodically.

Contact Us
For further information about our privacy practices, or if you have any questions or concerns,
please contact us:
Email: [email protected]